We are located in Porto, Portugal and all your items are shipped from our Portugal warehouse.
We have suppliers from both regions, so please check the item description and/or item variants.
Yes, we can arrange shipping to other European countries that are not in the EU. Please contact us through WhatsApp.
Delivery time depends on the destination country. Please check our Shipping and Returns page for estimated delivery times.
Yes, all our items come from trusted sources and are therefore original and authentic.
We restock many items every month depending on availability. If you’re looking for something specific, feel free to send us a message.
We have a partner physical location where you can pick up your items if you prefer, but we operate mainly online.
All orders that include pre-order items will be shipped together once the pre-order item arrives. If you want available items sooner, please place separate orders.
We use flat shipping rates based on weight categories: 100g, 250g, 500g, 1kg, and 1kg+. This helps us offer more affordable options for different needs — for example, some items without boxes can be shipped more cheaply, and many customers don’t mind receiving products without outer packaging.
As a small enterprise operating under the Portuguese VAT exemption scheme, our listed prices already include all applicable taxes, and you will not incur any additional VAT charges. Should our annual turnover exceed the exemption threshold, we will begin displaying and applying VAT at checkout—but this will have minimal impact on our current prices, and we’ll also secure more competitive shipping rates across Europe.